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Privacy Policy

Last Updated: 2nd September 2024.

 

Fiska Consulting Private Limited ("we", "our", or "us") operates the website www.fiska.in (the "Site"). We are committed to protecting and respecting your privacy in accordance with laws in force and as applicable. This Privacy Policy sets out how we collect, use, and share your personal information.


1. Information We Collect
We may collect the following types of information:
a. Personal Information:
Personal information includes data that can be used to identify you, such as:

  • Name

  • Email address

  • Phone number

  • Postal address

  • Financial information (such as bank account or credit card details)

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b. Sensitive Personal Data or Information (SPDI):
As per the Information Technology (Reasonable Security Practices and
Procedures and Sensitive Personal Data or Information) Rules, 2011, we may
collect the following SPDI:

  • Passwords

  • Financial information (Bank account or credit card details)

  • Physical, physiological, and mental health conditions

  • Sexual orientation

  • Medical records and history

  • Biometric information

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c. Non-Personal Information:
This may include:

  • IP address

  • Browser type and version

  • Operating system

  • Referring website URLs

  • Date/time of visits

  • Pages viewed

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d. Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your experience
on our Site. Cookies are small data files stored on your device. You may control
the use of cookies through your browser settings.


2. Purpose of Collection and Use of Information
We collect and use your information for the following purposes:

  • To provide and maintain our services

  • To process your transactions and manage your orders

  • To communicate with you, including sending promotional and marketing materials

  • To comply with legal obligations

  • To analyze usage patterns and improve our services

  • To prevent fraud and ensure the security of our Site

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3. Consent
By using our Website, you consent to the collection, use, storage, and disclosure
of your information as described in this Privacy Policy. If you provide us with
SPDI, we will obtain your explicit consent to use that information.


4. Disclosure of Information
We may disclose your personal information to third parties only in the
following circumstances:

  • To comply with a legal obligation

  • To enforce our Terms and Conditions

  • To protect the rights, property, or safety of www.fiska.in, our users, or the public

  • With your explicit consent


5. Security Practices
We implement reasonable security practices and procedures to protect your
personal information from unauthorized access, alteration, disclosure, or
destruction. These measures are in line with the Information Technology Act,
2000, and the rules made thereunder.

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6. Retention of Information
We will retain your personal information only as long as necessary to fulfill the
purposes outlined in this Privacy Policy, unless a longer retention period is
required or permitted by law.


7. Your Rights
Under Indian law, you have the following rights regarding your personal
information:

  • Right to Access: You can request access to the personal information we hold about you.

  • Right to Correction: You can request corrections to any inaccurate or incomplete personal information.

  • Right to Withdrawal of Consent: You can withdraw your consent to the collection and processing of your SPDI at any time.

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8. Grievance Redressal
If you have any concerns or grievances related to our privacy practices, you can contact our Grievance Officer at:


Grievance Officer: Deepesh Khatri
Email: grievance.redressal@fiska.in
Phone: +91 8530 444 929
Address: Flat No. 25, Natasha Apartment, Sr No 161/2 Pl 3, D P Road, Aundh,
Pune, Maharashtra, India - 411007


We will respond to your concerns within 30 days of receiving your complaint.


9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Last Updated" date.


10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@fiska.in

Phone: +91 9561 444 556
Address: Flat No. 25, Natasha Apartment, Sr No 161/2 Pl 3, D P Road, Aundh,
Pune, Maharashtra, India - 411007

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